Customer Service
When you’re our customer, you’re our friend and your satisfaction with our products is very important to us. That’s why every item we sell is unconditionally guaranteed. If you are not satisfied with your purchase or gift for any reason, we will be happy to replace your item or provide you with a credit for the purchase of any of our Made In Napa Valley products.
If you wish to make a return, please send an email to the following address: customercare@madeinnapavalley.com. Please be sure to include your name, email address, order number, product lot number, the reason for your return, and if you would like the item replaced or prefer credit for the purchase of other items.
Feel free to call Customer Service if you have questions regarding a return or anything else about our products.
Monday-Friday 8:00 A.M. - 5:00 P.M. PST
Phone: (707) 603.3236
customercare@madeinnapavalley.com
Mailing Address:
Tulocay & Co
388 Devlin Road
Napa, CA 94558
Phone: (707) 603.3236
Fax: (707) 253-0720